We at Shandison Tobago greatly appreciate your loyalty and we strive to offer excellent service to our guests. As a client, your services are taken very seriously and appropriate time is allocated to guarantee your satisfaction and comfort. Our cancellation policy is to ensure that our villa runs smoothly and efficiently for all our guests. We appreciate your understanding and cooperation and expect you to uphold your part of this commitment.

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We therefore respectfully request that a 4 weeks notice be given for schedule adjustments or cancellations. Failure to cancel or reschedule in a timely manner may result in billing for scheduled services.​

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CANCELLING DURING YOUR STAY

If anything unexpected comes up during your stay, we recommend messaging us to discuss a solution first. It’s likely that we'll help you fix it right away. If you’d like to request a refund or cancel your reservation, we can help you start a request with us.​

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CONTACT US

If you have any questions about this Cancellation Policy, you can contact us:

• By email: bookings@shandisontobago.com